Operations Associate Analyst | Salesforce | Bengaluru (Remote)

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Job Overview




Category
Details





Job Role
Operations Associate Analyst





Company
Salesforce





Location
Bengaluru, India





Work Mode
Remote





Experience
18 – 36 months experience





Education
Bachelor’s Degree





Skills Required
CRM systems, Business Operations, Data Analysis, Communication, Process Compliance

About Company

is one of the world’s leading cloud-based software companies specializing in customer relationship management (CRM) solutions. The company provides platforms and tools that help organizations manage sales, customer service, marketing automation, analytics, and application development.

Salesforce is known for its strong innovation culture and has been a global leader in enterprise software and AI-powered business solutions.

Detailed Responsibilities

  • Work closely with regional operations teams to provide process and policy guidance.
  • Become a subject matter expert in Professional Services Enterprise tools (PSA).
  • Understand business stakeholders and maintain strong professional relationships.
  • Provide support to sales teams regarding invoicing processes and booking information.
  • Ensure data compliance to support accurate billing processes each month.
  • Assist in identifying subject matter experts for change management and operational improvements.
  • Create professional presentations and reports for internal stakeholders.
  • Support global projects and operational initiatives across teams.

Eligibility Criteria

  • Bachelor’s degree in a relevant field.
  • 18–36 months of relevant professional experience.
  • Experience working with CRM systems is considered an advantage.
  • Understanding of financial or quantitative concepts is preferred.
  • Strong written and verbal communication skills.
  • Ability to manage time effectively and prioritize tasks.

Skills Required / Preferred Skills

Primary Skills

  • Business Operations
  • CRM tools knowledge
  • Data analysis
  • Communication and presentation skills
  • Time management

Preferred Skills

  • Salesforce platform knowledge
  • Process improvement capabilities
  • Business analytics skills
  • Spreadsheet and database management
  • Ability to work in a fast-paced environment

Selection Process




Stage
Description





Application Review
Initial resume screening based on relevant experience and skills.





Assessment
May include analytical or business operations related assessments.





Technical / Operations Interview
Evaluation of problem solving ability, operations knowledge, and communication.





HR Round
Discussion regarding role expectations, culture fit, and compensation.

Salary & Benefits

Salary for this role is not publicly disclosed.

Benefits typically include:

  • Competitive compensation package
  • Remote work flexibility
  • Career growth and training programs
  • Global work environment
  • Health and wellness benefits

How to Apply (Step-by-Step)

  1. Visit the official Salesforce Careers portal.
  2. Search for Operations Associate Analyst (JR331494).
  3. Log in or create your Salesforce career account.
  4. Fill in your personal and professional details.
  5. Upload your updated resume and submit the application.

👉 Apply here: Official Job Application Link

Last Date to Apply  --- March 9, 2026

Resume Tips

  • Always customize your resume for each job role using keywords from the job description.
  • Highlight operations, analytics, CRM, or business support experience.
  • Mention tools such as Salesforce CRM, Excel, or analytics platforms.
  • Include examples of process improvement or operational efficiency.
  • Keep your resume professional and ATS-friendly.

Assessment / Interview Tips

  • Review fundamentals of business operations and CRM systems.
  • Be prepared to discuss how you analyze data or support operational processes.
  • Practice explaining complex information clearly and professionally.
  • Prepare examples showing teamwork and problem-solving ability.
  • Demonstrate strong organizational and communication skills.

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