WFH Customer Support – Teleperformance | Remote – India

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Job Overview




    Category
    Details




    Job Role
    WFH Customer Support (Blended Process)




    Company
    Teleperformance (TP)




    Location
    Remote – India (Hiring office in :contentReference[oaicite:1]{index=1})




    Work Mode
    Permanent Work From Home (WFH)




    Experience
    0–5 Years (Freshers eligible)




    Education
    Intermediate (10+2) minimum – Graduation not required




    Skills Required
    Customer Handling, Troubleshooting, Gadget Knowledge, Communication

About Company

Teleperformance is a global leader in digitally powered business services, supporting major brands worldwide. They specialize in customer experience management, technical support, business process outsourcing, and digital transformation services. Teleperformance is known for its hybrid work model, extensive training programs, and global workforce.

Detailed Responsibilities

As a WFH Customer Support Executive, you will handle customer interactions across voice/chat in a blended process. Responsibilities include:

  • Providing customer care and troubleshooting support.

  • Handling queries related to gadgets and basic technical issues.

  • Managing the electrical support process queue.

  • Ensuring timely responses and customer satisfaction.

  • Maintaining professionalism and clear communication in all interactions.

  • Working remotely with productivity and responsiveness.

Eligibility Criteria

  • Minimum qualification: Intermediate (10+2).

  • Must have gadget-related knowledge.

  • Strong technical troubleshooting abilities.

  • Good communication skills.

  • Must be an immediate joiner.

  • Should have your own system and workstation setup.

System Requirements

  • Own computer/laptop

  • Stable Wi-Fi connection

  • Power backup available

  • i3 processor

  • 16GB RAM

Skills Required / Preferred Skills

  • Customer service

  • Blended process handling

  • Technical support / basic troubleshooting

  • Problem-solving

  • Communication clarity

  • Patience and customer-first approach

Selection Process




    Stage
    Description




    Walk-in / Online Interview
    Google Meet interview conducted at 12 PM




    Skill Discussion
    Questions on gadgets, troubleshooting, and customer handling




    HR Evaluation
    Final fitment, salary confirmation, onboarding

Salary & Benefits

  • ₹16,000 in-hand salary (fixed).

  • Permanent WFH opportunity offering flexibility.

  • Training and support provided by Teleperformance.

  • Opportunity to work in an international-standard customer support environment.

  • Stable long-term employment with performance-based growth.

How to Apply (Step-by-Step)

  1. Join the Google Meet interview link at 12 PM.

  2. Keep your resume, ID proof, and system ready.

  3. Email your resume to the HR mentioned.

  4. Attend the screening and follow further instructions.

👉 Interview Link: Google Meet link

👉 Email to send CV: barnali.dutta@teleperformancedibs.com

Resume Tips

  • Highlight customer service and technical skills.

  • Mention tools or systems you’ve worked on.

  • Keep the resume simple and focused on communication & troubleshooting abilities.

Assessment / Interview Tips

  • Be clear, confident, and polite.

  • Show understanding of gadgets and troubleshooting steps.

  • Demonstrate your ability to handle customers patiently.

  • Ensure you have a quiet environment for the interview.

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