NIA Aviation Services Pvt. Ltd. – Customer Service Associate (CSA) Recruitment 2026

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(Official Notification No. 03/NIA/CSA/2026 Released)

✅ Important Points to Remember (Read First!)

  • Apply only through the official website

  • Applications accepted online only — no other mode is allowed.

  • Keep valid email ID & mobile number before applying.

  • Upload correct documents (photo, signature, ID proof, mark sheets).

  • Application Fee is ₹400 + GST for all categories (Non-Refundable).

  • Minimum age: 18 years; Maximum age: 27 years (as of 1 July 2026).

  • Total Vacancies: 4,103 (Customer Service Associate).

  • Minimum Qualifying Marks in Exam: 35%.

  • Selection Process: Written Test → Interview → Training (Mandatory).

  • Training Fees to be paid by candidates after clearing exam & interview.

  • Exam Mode: Offline/CBT (as per notification).

  • Check the official website regularly for updates.

  • Job Spot Updates Note:
    Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications via your registered email. Check inbox & spam folders regularly.





🏢 About NIA Aviation Services Pvt. Ltd.

💼 Role – Customer Service Associate (CSA)
📍 Location – All India Airports (Exam Centres Across India)

👨🏻‍💼👩🏻‍💼 Qualification –

  • 10+2 / Intermediate from a recognized board

  • Indian Residency

  • Good physical & mental fitness

  • No visible tattoos/scars

  • Age: 18–27 years

💰 Pay – ₹14,000 to ₹28,000 per month (Approx.) (Based on Interview)

📌 Overview

NIA Aviation Services Pvt. Ltd. is inviting online applications for 4,103 vacancies for the post of Customer Service Associate (CSA).
The organization provides manpower to aviation, hospitality, tourism, retail, and event management industries, engaging thousands of candidates at domestic & international airports.

This is a great opportunity for candidates seeking airport jobs with long-term career growth.

📋 Post Details

🧾 Post Name & Vacancies


Post NameTotal VacanciesSalary (Approx.)
Customer Service Associate (CSA)4,103₹14,000 – ₹28,000


📅 Important Dates

(Source: Page 5 of the PDF)

EventDate
Opening of Online Application06 January 2026
Last Date to Apply15 April 2026
Exam DateComing Soon


📝 Eligibility Criteria

🧑‍🎓 Education

  • Must have passed 10+2 (Intermediate).

🧬 Age

  • 18 to 27 years as of 1 July 2026.

🧠 Physical & Character Requirements

  • Good mental & physical health.

  • No criminal background (Character Certificate required).

  • PwBD candidates not eligible for CSA role.

🧭 Selection Process

1️⃣ Written Examination (100 Marks)

  • General Intelligence & Reasoning – 25

  • Numeric Aptitude – 25

  • General English – 25

  • General Awareness – 25
    (As per syllabus on Page 5)

2️⃣ Interview
3️⃣ Training (Mandatory)

  • Training fees to be paid by candidates.

  • Must pass training to receive job assistance.

🧪 Exam Scheme

  • 100 MCQ Questions

  • Bilingual: English & Hindi

  • No negative marking

  • Minimum qualifying marks: 35%

🏢 Job Role & Responsibilities (Ground Staff/CSA)

  • Greeting passengers at airport

  • Handling reservations & ticketing

  • Managing check-in counters

  • Helping passengers with disabilities

  • Baggage verification & assistance

  • Providing flight-related information

  • Ensuring passenger safety & comfort

  • Managing on-ground operations

  • Conducting security checks
    (Source: Ground Staff section)

💻 How to Apply

As per the official PDF (Pages 1–4) :

  1. Visit NIA Aviation Services Pvt. Ltd.

  2. Click Apply Here

  3. Register using Name, Email, Mobile, DOB

  4. Fill the Application Form

  5. Upload Photo & Signature (10–50 KB JPG)

  6. Pay Application Fee: ₹400 + GST

  7. Submit & Download Application Form

⚠️ Do not refresh/go back during payment.

🌍 Exam Centres All Over India

Exam Centres available in all states & UTs including:

  • AP (Vijayawada, Tirupati, Guntur, etc.)

  • Telangana (Hyderabad, Warangal, etc.)

  • Maharashtra, Karnataka, Delhi, UP, Tamil Nadu

  • Andaman, J&K, Ladakh
    (Full list pages 6–13)

💡 Skills Required

  • Excellent communication skills

  • Multi-tasking ability

  • Customer service skills

  • Time management

  • Problem-solving

  • Positive attitude

🧾 Dress Code for Exam

  • Light clothes with half sleeves

  • Slippers or low heels

  • No shoes
    (Page 13)

☎️ Contact Us (as per official PDF)

NIA Aviation Services Pvt. Ltd.
B3, 3rd Floor, Dwarka Mor, Nawada Housing Complex
Near Pillar No. 787, Delhi – 110078
📞 Helplines: 999-080-9076 / 999-080-9056 / 999-080-9944
🌐 Website: www.niaaviationservices.com
📧 Email: niaaviationservices@gmail.com
(Source: Page 1)

📌 Apply Link (Official Website)

👉  Apply Here





🎯 Job Spot Updates – Notes

At Job Spot Updates, we always advise:

  • Read full notification and instructions carefully.

  • Upload correct documents to avoid rejection.

  • Track your application using the official website only.

  • Follow only verified links and avoid third-party promises.

  • Results, admit cards, and updates will be sent to your registered email — check spam folder too.

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