Amazon Transportation Representative (RCP) – Virtual | India | 1+ Year Experience | Supply Chain Operations
🔰 Important Points to Remember (Read Before Applying)
This is a virtual (work-from-home) role across multiple locations in India
Role is L2 Operations Support in Amazon’s Transportation & Supply Chain function
Bachelor’s degree is NOT mandatory, but 1+ year work experience or strong MS Excel skills are required
Must be comfortable handling delivery partner escalations and time-sensitive issues
Role involves process adherence, KPIs, and performance metrics
Rotational work environment may apply depending on business needs
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🏢 About the Company
Amazon is one of the world’s largest e-commerce and technology companies, operating a highly advanced logistics and supply chain network across the globe. Amazon’s Transportation and Supply Chain teams play a critical role in ensuring timely, accurate, and efficient delivery operations by working closely with delivery partners, sellers, and internal stakeholders.
Amazon is known for its customer obsession, data-driven decisions, and inclusive work culture, offering employees opportunities to grow across operations, analytics, and leadership roles.
💼 About the Role
The Transportation Representative (RCP) role is an L2 operational support position where you act as the primary interface between Amazon and its delivery partners. In this role, you represent Amazon directly while resolving logistics issues, managing escalations, and improving delivery partner experience.
This position requires strong communication, analytical thinking, and problem-solving skills, with a focus on maintaining service quality without compromising turnaround time.
📋 Job Overview
| Detail | Information |
|---|---|
| Job Title | Transportation Representative (RCP) |
| Company | Amazon |
| Job ID | 3147103 |
| Job Type | Full-Time |
| Work Mode | Virtual (Work From Home) |
| Experience Required | 1+ Years (or strong MS Excel experience) |
| Department | Supply Chain / Transport Management |
| Locations | Hyderabad, Bangalore, Mumbai, Kolkata, Delhi, UP, AP (Virtual) |
🛠 Key Responsibilities
Act as the primary point of contact between Amazon and delivery partners
Communicate clearly and professionally in all interactions
Resolve delivery partner and logistics issues using internal tools
Manage sensitive escalations by following the escalation matrix
Maintain or exceed performance metrics (KPIs)
Analyze data and trends to suggest process improvements
Deliver strong customer experience without compromising turnaround time
Handle multiple tasks efficiently in a fast-paced environment
🎯 Eligibility / Qualifications
Basic Qualifications
1+ years of professional work experience OR
Hands-on experience with MS Office (Excel preferred)
Preferred Qualifications
Experience in Logistics, Distribution, or Fulfillment operations
Strong written and verbal communication skills
Ability to prioritize tasks and manage workload under pressure
⏰ Shift / Work Schedule
Virtual role with business-aligned schedules
May involve rotational shifts depending on operational requirements
Weekends or extended hours may apply as per supply chain demands
📑 Selection Process
| Stage | Details |
|---|---|
| Application Screening | Resume shortlisting based on experience & skills |
| Assessment / Interview | Operational, communication, and problem-solving evaluation |
| Final Selection | Offer rollout after background verification |
💰 Salary / Pay (Approximate)
₹3.5 LPA – ₹5.5 LPA (Estimated for L2 Transportation / Operations roles at Amazon in India)
Night shift or extended-hour allowances may apply as per Amazon policy
Actual compensation may vary based on location, experience, and shift
🧾 How to Apply (Step-by-Step)
Visit Amazon’s official careers portal
Search using Job ID: 3147103
Complete the online application form
Upload an updated resume highlighting operations, logistics, or Excel skills
Track application status via Amazon Jobs dashboard
Apply HERE | Similar/Other Jobs @ AMAZON
📌 Remember
Amazon never asks for any registration or application fees
Apply only through official Amazon career channels
Be prepared to demonstrate clear communication and analytical thinking
Keep documents and resume updated before applying
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📲 WhatsApp Channel: Join for Daily Alerts
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