🔰 Important Points to Remember

This is a verified Amazon job – Amazon never charges any fee for recruitment.
Role is Virtual (Work From Home/Hybrid as per business need).
Graduation is required (any specialization accepted).
Strong communication & problem-solving skills are critical.
Rotational shifts may apply depending on operations.
Selection is skills & interview based (no written exam).
Always apply only through official Amazon career channels.

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🏢 About the Company

Amazon is one of the world’s largest e-commerce and technology companies, known for innovation in logistics, cloud computing, artificial intelligence, and customer experience. Amazon’s transportation and supply chain teams ensure seamless delivery operations across global markets by working closely with delivery partners, sellers, and internal stakeholders.

💼 About the Role

The Transportation Representative – NOC IB (L2 Associate) acts as the primary interface between Amazon and its sellers, delivery partners, and internal teams. In this role, you represent Amazon directly, managing logistics-related issues, resolving escalations, and improving transportation processes to ensure excellent customer and seller experience.

📋 Job Overview



Detail
Information


Job Role
Transportation Representative – NOC IB (L2 Associate)


Company
Amazon (ASSPL)


Job ID
3148875


Location
Hyderabad, Telangana (Virtual)


Job Type
Full Time


Work Mode
Virtual / Remote


Industry
Supply Chain / Transport Management


Experience
Freshers & Experienced Candidates


Education
Any Graduate

Detail	Information
Job Role	Transportation Representative – NOC IB (L2 Associate)
Company	Amazon (ASSPL)
Job ID	3148875
Location	Hyderabad, Telangana (Virtual)
Job Type	Full Time
Work Mode	Virtual / Remote
Industry	Supply Chain / Transport Management
Experience	Freshers & Experienced Candidates
Education	Any Graduate

🛠 Key Responsibilities

Act as the primary contact for Amazon sellers and logistics stakeholders.
Handle delivery partner and transportation-related issues efficiently.
Communicate clearly and professionally via written and verbal channels.
Manage sensitive and escalated cases using Amazon’s escalation framework.
Research issues using internal tools and take real-time decisions.
Analyze logistics data to identify trends and suggest process improvements.
Maintain or exceed performance metrics related to productivity and quality.
Work independently and collaboratively in a fast-paced environment.

🎯 Eligibility / Qualifications

Bachelor’s degree in any discipline OR relevant customer-facing experience.
Excellent written and verbal communication skills.
Strong comprehension and problem-solving abilities.
Ability to work in rotational shifts if required.
Comfortable using MS Outlook, Word, internet tools, and internal systems.
Ability to multitask, prioritize, and handle pressure situations.
Good typing speed and ability to navigate web-based platforms.

⏰ Shift / Work Schedule

Rotational shifts (24/7 operations environment).
Weekend and night shifts may apply based on business requirements.
Scheduled breaks and adherence to shift timings are mandatory.

📑 Selection Process



Stage
Description


Resume Shortlisting
Based on IT support experience & skills


Technical Assessment
OS, networking & troubleshooting knowledge


Behavioral Interview
Customer handling & communication skills


Final HR Discussion
Shift, salary & policy alignment

Stage	Description
Resume Shortlisting	Based on IT support experience & skills
Technical Assessment	OS, networking & troubleshooting knowledge
Behavioral Interview	Customer handling & communication skills
Final HR Discussion	Shift, salary & policy alignment

🧾 How to Apply (Step-by-step)

Visit Amazon’s official careers portal.
Search using Job ID: 3148875.
Complete your profile with accurate education and experience details.
Upload an updated, role-focused resume.
Submit the application and monitor your registered email for updates.

Apply HERE | Similar/Other Jobs @ AMAZON

📌 Remember

Amazon will never ask for money during recruitment.
All communication will come from official Amazon domains.
Keep checking your email (including spam folder) after applying.
Prepare examples for customer handling, escalation, and problem-solving.

📄 Resume Tips (Important for Shortlisting)

Highlight customer service, logistics, or operations experience clearly.
Mention tools: MS Outlook, Word, Excel, internal ticketing systems.
Use action words: resolved, analyzed, escalated, coordinated.
Add examples of handling escalations or high-pressure cases.
Keep resume clear, professional, and within 1–2 pages.

💰 Salary / Pay Details

Expected Salary (India): ₹3.5 LPA – ₹5.5 LPA
Additional benefits may include:
- Night shift allowance
- Internet/work-from-home support
- Health insurance & Amazon employee benefits
  (Salary varies based on experience, shift, and internal policies)

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