Concentrix Is Hiring Customer Support Advisors in Hyderabad – Voice & Non-Voice Process | 100 Positions & 150 Positions for Bangalore | Apply by 30th September 2025
Welcome to Job Spot Updates, where we simplify genuine job opportunities so you can apply with clarity and confidence. If you’re looking for a full-time role in customer support and have at least one year of experience, Concentrix is hiring for both voice and non-voice processes in Hyderabad — with 100 positions open and the application deadline set for 30th September 2025.
This is a work-from-office role, so candidates must be located in or willing to relocate to Hyderabad.
🏢 About Concentrix
Concentrix is a global leader in customer experience (CX) solutions, helping top brands deliver exceptional service across phone, chat, email, and digital platforms. Their teams are known for professionalism, empathy, and problem-solving — and they’re committed to making Concentrix a great place to grow your career.
💼 Role – Customer Support Advisor
📍 Location: Hyderabad & Bangalore
🏢 Work Mode: Work From Office (Mandatory)
🗂️ Process Type: Voice & Non-Voice
📅 Application Deadline: 30th September 2025
📌 Positions Available: 100 for Hyderabad
150 for Bangalore
🎯 Key Responsibilities
As a Customer Support Advisor, you will:
- Provide customer support via voice and non-voice channels
- Follow up with customers to resolve queries and concerns
- Log all interactions accurately using internal tools and processes
- Gain knowledge of client products/services to assist customers effectively
- Meet assigned targets within agreed timelines
- Adhere to quality guidelines and established procedures
- Identify solutions based on standard operating processes
👩🏻💻 Eligibility Criteria
To apply, you must:
- Be a graduate in any discipline
- Have minimum 1 year of experience in customer support or contact center roles
- Possess excellent English communication skills (written and verbal)
- Be skilled in voice communication for voice process roles
- Have strong computer navigation and PC knowledge
- Be dependable, detail-oriented, and adaptable to changes
- Be comfortable with rotational shifts
- Demonstrate strong problem-solving and probing skills
🧭 Application Journey
Here’s what the hiring process looks like:
1. Step 1 – Submit your application
2. Step 2 – Complete a digital self-assessment
3. Step 3 – Take process-specific assessments
4. Step 4 – Attend the interview
5. Step 5 – Receive your offer letter
🎁 Why Join Concentrix?
- Be part of a global CX leader
- Work with top-tier clients and brands
- Access structured training and career growth
- Join a diverse and inclusive team
- Enjoy a fast-paced, high-performance environment
📌 How to Apply
1. Prepare your updated resume
2. Visit the official Concentrix careers page or job listing
3. Submit your application before 30th September 2025
4. For queries, contact: hiring.helpdesk@concentrix.com
✅ Important Note from Job Spot Updates
Before applying, make sure your profile matches the eligibility criteria. This is a great opportunity for experienced customer support professionals who want to work in a structured, growth-oriented environment.
🔁 Share this opportunity with friends who have contact center experience!
🌟 All the best to everyone applying — I’m cheering for you!
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