Exciting Job Opportunity: LOA Case Manager - Time Away Operations
Hi friends,
I brought you an exciting opportunity to work with Amazon Dev Center India as a LOA Case Manager - Time Away Operations. If you are passionate about making a difference in employees' lives and delivering best-in-class leave, disability, and accommodation services, this is your chance to join the dynamic Disability & Leave Services (DLS) Team at Amazon.
About the Role
The LOA Case Manager will be a single point of contact for employees managing leave of absence, disability, and related events. You will provide holistic case management services, ensuring compliance with federal/state regulations, company policies, and employee needs.
Key Responsibilities
Respond to inquiries about leave and disability events, benefits, and options.
Manage assigned employee cases (150–200 cases), including medical documentation review and adjudication.
Ensure compliance with federal/state laws, leave plans, and company policies.
Use tools and resources to oversee leave events and adjust management plans as needed.
Troubleshoot issues and address sensitive situations during leave events.
Facilitate smooth returns to work and ramp-back plans for employees.
Educate managers and stakeholders on employee concerns during and post-leave.
Maintain system records with accurate and timely documentation.
Partner with third-party administrators, HR, Safety, Legal, Payroll, and other departments.
Provide regular updates to employees and stakeholders.
Basic Qualifications
1+ years of experience with Microsoft Office applications.
Bachelor’s degree in Business, HR, or a related field, or equivalent work experience.
6+ months of experience as a DLS Case Manager supporting US Pregnancy and Parental Leaves or US Workers’ Compensation Leaves.
1+ year of experience in Human Resources or customer service in a leave/disability field.
Preferred Qualifications
2+ years of experience in leave/disability claim management roles.
Knowledge of ADA/ADAAA, FMLA, and other federal/state leave regulations.
Certifications like SPHR, PHR, or CPDM.
Experience managing confidential information and working with global service teams.
Strong problem-solving, time management, and prioritization skills.
Why Join Amazon?
Global Impact: Be a part of Amazon’s mission to be Earth’s most customer-centric company.
Professional Growth: Work in a dynamic, fast-paced environment with opportunities to enhance your expertise.
Employee-Centric Culture: Join a team that values innovation, flexibility, and continuous improvement.
How to Apply
If you're ready to embark on this journey, send your resumes to jobspotupdates@gmail.com.
For more details, visit the official job posting here.
About Amazon
Amazon is committed to building a diverse and inclusive workforce. With its innovative culture, Amazon provides employees with the tools, resources, and support they need to excel.
Keywords:
LOA Case Manager, Time Away Operations, Disability Leave Services, Leave Management, FMLA, ADA/ADAAA, Case Management, Human Resources Jobs, Amazon Careers, HR Jobs in Hyderabad, HR Jobs in Bangalore.
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